ellipse-1
LEGAL

Terms of Use

ellipse-2

JAM Arena – West Flagler Associates

1. Acceptance of Terms of Use

Please review the following terms and conditions carefully. These Terms of Use (the "Terms") are a legally binding agreement ("Agreement") between you ("You" or "Your") and West Flagler Associates, Ltd., operator of JAM Arena (collectively, "WFA," "JAM Arena," "we," "us," or "our").

This Agreement governs your access to and use of our website(s) and related digital platforms (collectively, the "Site"), as well as your purchase of event tickets, attendance at events, and participation in any on-site promotions or activities offered at JAM Arena (collectively, the "Services").

By accessing or using the Site, purchasing tickets, or attending events at JAM Arena, you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree, you must not use the Site or the Services.

2. Eligibility and Age Requirements

Certain events or on-site promotions may be restricted to individuals who are at least 18 years of age.

By purchasing tickets or attending an event at JAM Arena, you represent that you meet all applicable age and eligibility requirements. WFA and JAM Arena reserve the right to deny entry or participation to anyone who does not meet these requirements.

3. Ticket Sales and Event Attendance

  • All tickets are subject to availability.
  • Ticket prices, fees, and promotions may change without notice.
  • Tickets are non-refundable and non-exchangeable, except as required by law or expressly stated by WFA or JAM Arena.
  • WFA and JAM Arena reserve the right to refuse admission or remove any person for safety, security, or failure to comply with venue rules or applicable law.
  • Attendance at all events is subject to JAM Arena's posted rules and policies.

4. On-Site Promotions and Activities

From time to time, JAM Arena may offer promotional activities or interactive experiences at events.

Participation is voluntary and subject to posted rules and instructions. WFA and JAM Arena reserve the right to modify, suspend, or cancel any promotion or activity at any time for operational, safety, or legal reasons.

Participation constitutes acceptance of all applicable rules and acknowledgment of any inherent risks.

5. Your Conduct

By using the Site or attending events, you agree not to:

  • post or transmit content that is unlawful, misleading, harmful, abusive, defamatory, obscene, or otherwise objectionable;
  • infringe upon the intellectual property or privacy rights of others;
  • attempt to gain unauthorized access to the Site or interfere with its operation;
  • misrepresent your age, identity, or eligibility;
  • use any device or method that disrupts the Site, Services, or event operations.

Failure to comply may result in denied access, removal from the venue, or other appropriate action.

6. Cookies and Security

We may use cookies or similar technologies to operate the Site, process ticket purchases, and improve user experience. Information collected is handled in accordance with our Privacy Policy.

You are responsible for maintaining the security of any device used to access the Site. WFA and JAM Arena are not responsible for unauthorized access to your device or data.

7. Proprietary Rights

All content on the Site, including text, graphics, logos, images, videos, and designs (the "Content"), is owned by or licensed to WFA and is protected by intellectual property laws.

You may use the Site and Content solely for personal, non-commercial purposes related to purchasing tickets or attending events. No other use is permitted without prior written consent.

Any feedback or submissions you provide may be used by WFA and JAM Arena without compensation.

8. Third-Party Links

The Site may contain links to third-party websites. WFA and JAM Arena are not responsible for the content, policies, or practices of those sites. Accessing them is at your own risk.

9. Disclaimer of Warranties

The Site, Services, and Content are provided "as is" and "as available", without warranties of any kind.

We do not guarantee uninterrupted or error-free operation of the Site or Services.

10. Limitation of Liability

To the maximum extent permitted by law, WFA and JAM Arena shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the Site, purchase of tickets, or attendance at events.

Our total liability shall not exceed the amount paid by you for the applicable ticket(s).

11. Indemnification

You agree to indemnify and hold harmless WFA, JAM Arena, and their affiliates, officers, employees, and agents from any claims or expenses arising from your use of the Site, attendance at events, or violation of these Terms.

12. Compliance with Laws

You agree to comply with all applicable federal, state, and local laws while using the Site or attending events.

13. Changes to Terms or Services

We may update these Terms or modify the Site or Services at any time. Changes are effective upon posting. Continued use constitutes acceptance of the updated Terms.

14. Privacy

Your use of the Site and Services is subject to our Privacy Policy.

15. Miscellaneous

  • These Terms constitute the entire agreement between you and WFA regarding the Site and Services.
  • If any provision is found unenforceable, the remaining provisions remain in effect.
  • No partnership, joint venture, or agency relationship is created.

© West Flagler Associates, Ltd. – JAM Arena

Unlock Pre-Sale Tickets

Use your pre-sale code to view available tickets today. Tickets go on sale to the general public Friday, Jan. 10 at 10 a.m.